Terms of Service

Welcome to CosmoPoetica! We are delighted to have you as a customer and want to ensure that your shopping experience with us is enjoyable and hassle-free. Please take a moment to review our Terms of Service, as they outline the rights and responsibilities of both parties.

1. Acceptance of Terms

By accessing and using our website, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please refrain from using our website.

2. Intellectual Property

All content on our website, including but not limited to text, images, logos, and graphics, is the property of CosmoPoetica and is protected by intellectual property laws. You may not use, reproduce, or distribute any of our content without prior written consent.

3. Product Information

While we strive to provide accurate and up-to-date information about our products, we cannot guarantee the completeness or accuracy of the information. It is your responsibility to verify the details of a product before making a purchase.

4. Pricing and Payment

All prices listed on our website are in USD and are subject to change without notice. We accept various payment methods, including credit cards and online payment platforms. By providing your payment information, you authorize us to charge the specified amount for your purchase.

5. Shipping and Delivery

We offer shipping to [location] and strive to process and ship orders in a timely manner. However, please note that delivery times may vary depending on your location and other factors beyond our control. We are not responsible for any delays or damages that may occur during shipping.

6. Returns and Exchanges

If you are not satisfied with your purchase, you may be eligible for a return or exchange. Please refer to our Returns and Exchanges Policy for detailed instructions and eligibility criteria.

7. Privacy and Data Protection

We value your privacy and are committed to protecting your personal information. Please review our Privacy Policy to understand how we collect, use, and safeguard your data.

8. Limitation of Liability

In no event shall CosmoPoetica be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or products.

9. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Romania. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Galati.

10. Contact Us

If you have any questions or concerns regarding our Terms of Service, please contact our customer support team at support@cosmopoetica.com or +40745480364. We are here to assist you.

Thank you for choosing CosmoPoetica. We hope you enjoy your shopping experience!